OUR COLLECTION OF YOUR INFORMATION
In order to enable you to register to receive information, products or services available through our website, or to permit us to respond to your inquiries, our site's registration forms may require that you provide contact information (such as your name, phone number and/or e-mail address), demographic information (such as your zip code or age) and/or financial information (such as account or credit card numbers). Our surveys may ask you for contact information, demographic information and lifestyle-related information (such as your interests, pastimes, buying preferences, etc). We may run contests on our site in which visitors are asked for contact and/or demographic information. We may also gather the Internet Protocol address and e-mail address of visitors to our website and the e-mail addresses of those who communicate with us via e-mail. In addition to this personal information, our web servers automatically collect website usage information from you when you visit our site. Website usage information is anonymous information about our visitors that describes how our website is used and navigated, including the number and frequency of visitors and subscribers to each web page, their actions taken during visits to the site and the length of their stays. Website usage information does not contain personally identifiable information.
OUR USE OF YOUR INFORMATION
Overall, we seek to use information collected through our website to enhance the experience of visitors to our site. Phoenix Theatres Entertainment, its affiliates or partners may use this information in a variety of ways, including:
- To supply you with information, products or services you have requested, or to otherwise contact you about Phoenix Theatres Entertainment or its affiliates, their products, services, advertising, upcoming events, special offers or promotions, or for other purposes disclosed when you submit your information to our website.
- To facilitate us in marketing and advertising our products and services and those of other businesses.
- To improve the content and navigation on our website.
- To prevent and detect fraud, infringement, and other potential misuse of our website.
- To provide you with products or services you have requested, we may share your information, to possibly include personally identifiable information or information maintained on an aggregate basis, with third parties who provide services to Phoenix Theatres Entertainment and its affiliates, such as credit card processing, customer services, order fulfillment and/or prize delivery, as applicable.
Phoenix Theatres Entertainment does not specifically target its online services to children under 13 years old. If you are under the age of 13 you may use our website only under the supervision of a parent or guardian. Please note that our site may contain links to content providers that collect information from children under the age of 13. We have no control over such content providers and are not responsible for the privacy practices or the content of other websites. Because the Internet offers open access to a wide range of information, it is important that parents supervise and prevent access to inappropriate content, email or other such communication sessions.
We take every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Our employees are briefed on our privacy policies when they are hired.
All member data we collect is stored on secure servers and protected against unauthorized access either by Phoenix Theatres Entertainment or our affiliates or contracted partners. No personal or collected information is stored on the website. The data network is a secure network protected by industry standard firewall and encrypted password protection systems. Only a few employees have access to member personal information stored in our databases. Remember to sign out of your Email account when you have finished reading your E-Newsletter. It is also recommended that you do not divulge your Email account password to anyone. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or you are using a computer in a public place like a library or Internet cafe.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and third parties may unlawfully intercept or access transmissions or private communications. As a result, while we will strive to protect your personal communications and information, we cannot fully ensure or warrant that your private communications and personal information will not be disclosed to third parties. We will maintain appropriate safeguards, including technical measures, warnings, and firewalls, to protect against the loss, misuse, and alteration of any customer information under our control.
FEEDBACK AND CONTACT INFORMATION
Phoenix Theatres Entertainment, LLC
Cross Park Plaza
9111 Cross Park Drive, Suite E-275
Knoxville, TN 37923